At Indrani Silks, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit or make a purchase from our online store.
- Collection of Personal Information
When you visit our store, we collect the following information:
a) Information you provide: We collect personal information that you voluntarily provide to us, such as your name, email address, shipping address, telephone number, and payment information when you place an order, create an account, subscribe to our newsletter, or contact our customer support team.
b) Automatically collected information: We automatically collect certain information about your device and browsing activity, such as your IP address, browser type, time zone, and the web pages you visited within our store. We use cookies and other tracking technologies to collect this information.
- Use of Personal Information
We use your personal information for the following purposes:
a) To process and fulfill your order, including sending order confirmation, shipping notifications, and processing returns or exchanges.
b) To communicate with you about your order, respond to your inquiries, and provide customer support.
c) To improve our store, products, and services, as well as to monitor and analyze site usage and browsing patterns.
d) To send you marketing communications, such as newsletters, promotions, and special offers, if you have opted-in to receive them. You may opt-out at any time by following the unsubscribe instructions in our emails.
- Disclosure of Personal Information
We may share your personal information with third parties in the following circumstances:
a) With Shopify, our e-commerce platform, to process and fulfill your order.
b) With service providers, such as payment processors, shipping carriers, and marketing partners, who help us operate our store and provide our services.
c) If required by law or in response to legal processes, such as a court order or subpoena.
d) In connection with a merger, acquisition, or sale of our business or assets.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. We use secure socket layer (SSL) technology to encrypt the transmission of sensitive information, such as your payment details.
- Third-Party Services and Links
Our store may include links to third-party websites or services that are not governed by this Privacy Policy. We encourage you to review the privacy policies of any third-party websites or services you visit.
- Access, Correction, and Deletion of Personal Information
You may access, correct, or request the deletion of your personal information by logging into your account or contacting our customer support team at indranisilks@indranisilks.com.au.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at Indranisilks@Indranisilks.com.au
By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
